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    • 2016-02-12

      Why GiftBox.ps

      Why GiftBox.ps GiftBox.ps is your store for your amazing & surprising Gifts, from chocolate Boxes, flowers, cakes, corporate gifts, personalized gifts to all types of gifts.  At GiftBox.ps, it's all...
      Read more
      2016-01-15

      Online ordering

      Secure - easy - convenient Giftbox.ps is committed to providing you with convenience of online ordering anytime. Our online system is equipped with secure technology and ready to take your...
      Read more
      2015-12-16

      Delivery and shipping ...

      Gift baskets & gifts These gifts are referred to as shipped gifts. The physical street address of the recipient's home or workplace is required; we have a variety of shipping...
      Read more
  • Sale
    • 3D Moon Lamp Printed Night Light
      3D Moon Lamp Printed Night Light
      $35.99
      A masterpiece with chocolate
      A masterpiece with chocolate
      $39.99
      Dolce Gusto coffee machine
      Dolce Gusto coffee machine
      $169.99
      Family Chocolate Basket
      Family Chocolate Basket
      $44.99
  • About us
  • Contact Us

Refund Policy

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GiftBox.ps
  • Home
  • Gifts Box
  • Blog
    • 2016-02-12

      Why GiftBox.ps

      Why GiftBox.ps GiftBox.ps is your store for your amazing & surprising Gifts, from chocolate Boxes, flowers, cakes, corporate gifts, personalized gifts to all types of gifts.  At GiftBox.ps, it's all...
      Read more
      2016-01-15

      Online ordering

      Secure - easy - convenient Giftbox.ps is committed to providing you with convenience of online ordering anytime. Our online system is equipped with secure technology and ready to take your...
      Read more
      2015-12-16

      Delivery and shipping ...

      Gift baskets & gifts These gifts are referred to as shipped gifts. The physical street address of the recipient's home or workplace is required; we have a variety of shipping...
      Read more
  • Sale
    • 3D Moon Lamp Printed Night Light
      3D Moon Lamp Printed Night Light
      $35.99
      A masterpiece with chocolate
      A masterpiece with chocolate
      $39.99
      Dolce Gusto coffee machine
      Dolce Gusto coffee machine
      $169.99
      Family Chocolate Basket
      Family Chocolate Basket
      $44.99
  • About us
  • Contact Us

Refund Policy

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  • Refund Policy

Refund Policy

Returns

Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers cannot be returned.

Additional non-returnable items:

Gift cards

Downloadable software products

Some health and personal care items

To complete your return, we require a receipt or proof of purchase, Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable) Book with obvious signs of use, CD, DVD, video game, cassette tape, or vinyl record that has been opened

Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Any item that is returned more than 10 days after delivery

 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at admin@giftbox.ps.

 

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at admin@giftbox.ps and send your item to: GoftBox.ps, Bairout St. Gaza PS 11413.

 

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

 

Shipping

To return your product, you should mail your product to: GoftBox.ps, Bairout St. Gaza PS 11413

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Occasions

  • Birthday
  • Eid al Adha
  • Eid al Fitr
  • Electrical devices
  • Featured products
  • Graduation
  • Mother's Day
  • New Baby
  • Ramadan
  • Sale
  • Thank You Gift
  • Wedding

Gift Types

  • Bags & Accessories
  • Cake
  • Chocolates
  • Dates
  • Electrical devices
  • Electronics
  • Embroided Gifts
  • Fishbowl
  • flowers
  • Fruit Baskets
  • Genuine leather
  • Kitchen Appliances
  • kitchen dishes
  • Oriental Sweets
  • Other
  • Perfumes
  • Personalized Gifts
  • premium gifts
  • ramadan
  • Stationery
  • Toys & Chocolate
  • watches

Best Sellers

About Us

GiftBox.ps gifts is highly recognized as the first in the business in Palestine. Our experience in filling the gifting needs, combined with our impressive gifts for every budget, make GiftBox.ps a winning combination for our corporate customers.

Help Links

  • Contact Us
  • Search
  • Terms of Service
  • Privacy Policy
  • Refund Policy

Occasions

  • Ramadan
  • Birthday
  • graduation
  • wedding
  • Thank You Gifts
  • Mother's Day

Testimonial

“I really loved the service so much and the packaging. The shipping was amazing. My family loved the gifts so much and even my uncle cried so badly because he misses me so much and the gift was a surprise to him..Thanks to every one of this website and thanks to the driver who was honest and came on time.”

By : Mona From USA

Gifts from heart to your Relatives, Friends and customers in Palestine Wonderful way to make your beloved people in Gaza be happy smile emoticon I am very lucky to find this great site to help me make others’ small dreams become true and prepare happy surprises for our relatives in Gaza. The schools bags idea is great and thanks to Mr. Shuahib for his great help in selecting nice bags for our sweet kids.
Thanks from my heart.

By : Lana, Riyadh , Saudi Arabia

Thanks guys !! I am so happy with the service you provide.
Good luck !

By : Talat Şh

“GiftBox.ps website is not only one of the best sites I have used, but the direct contact with the customer service which makes you ordering what you want very easily. My gift basket was greater than expected and arrived promptly on time. And of course they are my choice for any gift at any occasion.”

15.03.2015

By : Amal from UK

“They have a great variety of gifts. I was impressed by the personal tone of the follow up email I received. They kept me informed throughout the process and the gift arrived on time as they promised.”

10.04.2015

By : Jawad from Spain

“A trustworthy store, I had ordered from GiftBox.ps before and I was very satisfied from ordering up to delivery, it was easy and smooth. They have a Great Customer Service too!”

18.04.2015

By : Mohamed from Canada

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